Track your order.

Enter the tracking number from your shipping confirmation email to see the latest delivery updates.

  • 1 — Order placed

    We confirm your order by email the moment it is placed.

  • 2 — Processing

    Your order is prepared and dispatched within up to 5 business days.

  • 3 — On the way

    Tracking goes live and updates as the carrier moves your parcel.

    IF SOMETHING LOOKS OFF

    A few things worth checking first.

    Most tracking questions clear up on their own within a day or two. These are the ones we get asked most.

    My tracking number isn't working yet

    Tracking can take 24–48 hours to register with the carrier after you receive the email. If it still shows nothing after that, write to us.

    How long does delivery usually take?

    Processing takes up to 5 business days, then delivery usually lands between 8 and 12 business days depending on your address.

    My tracking hasn't moved in a few days

    Parcels often sit quietly between scan points, especially in customs. If there is no movement for 7 days, contact us and we'll chase it.

    It says delivered but I don't have it

    Check with neighbours and around the property first, then contact us at contact@nomamove.com within 7 days and we'll open an investigation with the carrier.